Frequently Asked Questions

What are the store hours?

Secrets is open every day of the year, from 10am to midnight Sunday through Thursday, and from 10am to 1am Friday and Saturday.

What method of payment does Secrets accept?

Secrets accepts cash, Visa, Master Card, and American Express.

Does Secrets offer gift cards?

Yes, Secrets does offer gift cards

Can I order on-line?

Yes, you can order through secrets on-line store, 24 hours a day, 365 days a year. (Secrets Adult Store on-line purchases are shipped via a third party, so prices may vary from in-store prices)

What is Secrets return policy?

  • Secrets offers an exchange on all DVDs with a verifiable defect within 5 days of purchase with the receipt and original packaging.
  • All sales of toys, lingerie, novelties, and smoking accessories are final.
  • All novelties are tested in the store, so if there is a defective toy, please return it back to the manufacturer per their warranty.

How does your rental policy work?

  • All new video memberships at Secrets are free.
  • We do require a valid ID and credit/debit card to open an account.
  • You can have up to 6 rentals out at one time, and every day is rent 3, get the 4th one free!
  • All rentals are for 2 days. Any movies returned late will incur late fees.

Do you have an afterhour’s rental drop off box?

No, rental returns can only be dropped off in the store off during our normal business hours.

What types of movies do you carry?

Secrets offers adult movies from all different genres. You may inquire as to what our inventory is by visiting the store or calling. Secrets has over 10,000 titles and over 15,000 video members.

Does Secrets sponsor any events?

Yes, Secrets has a yearly food drive for the entire month of November. Last year Secrets donated over 500lbs of food to our local food bank.

Does Secrets buy used merchandise?

No, Secrets does not buy any used merchandise.

Does Secrets have an area where I can preview a movie?

No, Secrets does not have any preview booths.

© 2010 Secrets Adult Store

2280 S. Quebec St., Unit E

Denver, CO 80231

 

303.369.6281

info@secretsadultstore.com

10am to midnight, Sunday–Thursday

10am to 1am, Friday & Saturday

 

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